Last Updated: 17th March, 2024
At LateNightBirds LLC (“LateNightBirds”, “we”, “us”, or “our”), we strive to deliver exceptional service and ensure you’re satisfied with your investment in our products or services. This Refund Policy outlines the conditions under which we offer refunds.
7-Day Money-Back Guarantee
We offer a 7-day money-back guarantee on all our products and services. If you are not completely satisfied with your purchase within seven (7) days of the purchase date, you are eligible for a full refund.
To Request a Refund:
- Contact our customer support team within seven (7) days of your purchase date by emailing mail@latenightbirds.com.
- In your request, please clearly state your name, the product or service you purchased, and the reason for your request.
Things to Consider:
- Refunds will only be processed for the original purchase amount paid. Any transaction fees or processing charges are non-refundable.
- Refunds may take 3-5 business days to reflect in your account depending on your financial institution.
- This 7-day money-back guarantee applies solely to the initial purchase. Renewals or automatic billing cycles are not covered under this policy.
Non-Refundable Services
- Services rendered or partially rendered before the refund request are non-refundable. This may include consultations, strategy sessions, or ongoing project work.
- Custom-developed solutions or products tailored specifically to your needs are non-refundable due to their unique nature.
Our Commitment
We are confident in the value we deliver through our products and services. However, we understand that sometimes things don’t work out as planned. If you’re not happy with your purchase, we encourage you to contact us within the 7-day window to discuss your concerns and explore potential solutions. We’re always happy to work with you to find a mutually agreeable outcome.
Contact Us
If you have any questions about this Refund Policy, please don’t hesitate to contact us by email at mail@latenightbirds.com or by calling us at +8801913979040 (WhatsApp msg first, please).